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THE HAPPY GUY MARKETING

 

Archive for the ‘Client Management’ Category

Are Ghostwriters Really the Slimebuckets of the Planet?

Wednesday, December 14th, 2011

Somebody has written a sales page that most cruelly slanders ghostwriters.  I will not post the URL and give him the benefit of a link, but the challenge cannot go unanswered. My comments are in RED below. Once you have read his sales pitch below, it’s your call whether he is:

  • A demagogue, lying about ghostwriters to make a quick buck
  • The most incompetent person you will ever have the misfortune to meet
  • Stark, raving mad

START SALES PITCH

What do you do if you have a story or expertise to share, but are not a writer yourself or simply don’t think you have the time to write a book? The typical belief is that you need to hire a ghostwriter. You Don’t!

I’ve managed dozens of ghostwriters for clients over the years and now work with best-selling authors and writers at the highest level. Let me share with you what I have learned, and the reasons I no longer hire ghostwriters for my clients. Let me save you from the aggravation, unhappiness and wasted money (Read on to find out why this guy wasted so much of his client’s money!) that I’ve seen too many endure. Then, once you’ve heard the reasons why you should not hire a ghostwriter, stick around and I’ll share with you what I believe to not only be the better approach for your voice and your message, but also the less expensive option!

Remember the movie where the guy hired a hitman to kill his wife? A ghostwriter is kind of like the hitman: they both walk away when the job is over. And they both want the money up front.
Remember when you wanted someone to build an addition on your house?  Remember when you needed someone to sell you a car?  Remember when you wanted someone to fly you across the ocean?  Remember when you wanted someone to provide you with a TV or a computer or a sound system?  Remember when you wanted someone to rent you a hall for a wedding or a baby shower or a 50th anniversary? They also wanted to be paid.  And they all walked away when their job was done, to serve their next clients – the way they are supposed to.
When was the last time you saw a ghostwriter touting his new book in a local newspaper? Never, because he’s a ghostwriter. It’s not his book. He has been paid and has moved on to another project. Where do you think that ghostwriter will be when it comes to marketing, branding, packaging, and publishing your book?
Probably the same place as the marketers, branders, packagers and publishers were when the ghostwriter was writing your book. (I was advised by one of our writers, to resist the temptation to say “Du-uh” here.)

Although some of our ghostwriters do help with publicity and occasionally we do, too, but it is not a service we market. In many cases, our clients don’t want us to be further involved. That’s why they seek out a ghostwriter. In the words of Kristin, one of our top writers, “There’s such a thing as privacy and anonymity that the clients themselves insist in. Some are downright paranoid.”

Ghostwriters don’t need to make nice with publishers or literary agents, but they like to pretend they have a proverbial foot in the door to gain your business. You may be dazzled by their so-called industry connections, but you’ll be sorely disappointed when you discover these connections are nothing more than cousins, friends, and college roommates.
Industry connections? Ha!  We are ever-so-forthright with potential clients that we don’t have many contacts with publishers and even the ones we do are irrelevant, because publishers have in mind what they are looking for, and they do NOT base that on who they know.  And most ghostwriters who contact me to work with us are just as candid.  It makes me wonder under what rock he found the “dozens of ghostwriters” he managed for clients.
Are you a good manager? We hope so. Because that’s part of the role you’ll play when it comes to hiring most ghostwriters. With their “You are not the boss of me attitude”, ghostwriters aren’t particularly motivated by your looming deadlines, pleas for urgency, or even whip-cracking threats.
So…just exactly what rock did he find those “dozens of ghostwriters” he managed for clients. I have yet to meet a ghostwriter that fits any of those descriptions.
Excuses. Tantrums. Drama. Personal problems. You’ll foot the bill for all these little extras when you work with many ghostwriters. Shouldn’t the drama remain in the writing?
OK, I admit – now I am totally baffled. Not only have I never met a ghostwriter with this description, but how would a ghostwriter’s person issues cost a client more money? Certainly at The Happy Guy Marketing, the price is the price. You don’t pay a penny more, nor a penny less, than what was quoted…unless you change the specifications of what you want us to do. (Are you sure I can’t say “Du-uh”?)
Pull out around $30 grand from your savings. Wait, you don’t have that much expendable cash? How about your 401k? Wherever you get it, you’ll need a boatload of cash just to finish your book using a ghostwriter, leaving you little for your marketing.
Ah, OK. Now we get to something that at least we can reasonably talk about. There are some high-end ghostwriters, such as those who write for sports celebrities and elder statesmen who are used to being paid $30,000 per book. Some much, much more, in fact. Occasionally one of those approaches me, and I just have to tell them that we don’t have work for them. We have regular clients for the most part, and the typical manuscript is written for $8000-$15,000.
Did you grow up dreaming of writing a book that sounds like it was done by someone else? Probably not. But what sometimes happens is the words that end up on the page read like they came from a ghostwriter’s pen not yours.
That is true. If you hire a crappy ghostwriter, the words won’t sound like yours. So again I find myself wondering…if he managed “dozens of ghostwriters”, did he not vet any of them before he hired them for his clients?
When you make a huge life decision, you only ask the opinion of one person you barely know, right? Of course not! So why would you trust your manuscript, the one you’ve labored over forever, to a lone stranger, hoping he can make the words from your soul sing?
So… you go to court without an attorney, because you hardly know him? Smart move. Perhaps you remove a tumour on your own without asking the opinion of a cancer surgeon you barely know? Oh, yeah. Well, this bright chap seems to do things that way (which might explain why he hired dozens of over-priced, tantrum-throwing, attitude wielding writers incapable of adapting to the client’s voice).

END SALES PITCH

At this point, you might be asking whether I have ever had any problem with ghostwriters – whether there ever was a situation where somebody was getting ripped off by ghostwriters.  The short answer is “yes”.

The long answer is that three times ghostwriters we worked with showed gross ethical lapses.  You see, we can easily screen writers for the quality of their writing, and make a reasonable guess as to how well they will attend to our clients….but we do not have a means to know ahead of time if a writer is likely to reveal herself to be two-faced.

In one case, the ghostwriter tried to make a private arrangement with the potential client, cutting us out of the deal – against both the word of our contract and all manner of ethics.  The potential client informed us, and we immediately stopped using that writer.  Pity, because she wrote well.

In two other cases, the writer tried to extort money from the client.  In both cases, once a contract had been signed and work had begun, the writer asked for more money.  A myriad of excuses were given, but the bottom line was greed.  Unfortunately, the entranced clients would not let us replace them with ethical writers.  So the clients paid the extortion money, the writers finished the job (and did an excellent job, I must say), and we simply stopped dealing with those writers.  Good writers or not, we don’t cheat our clients.  Period.

So, back to the original question…

  • A demagogue, lying about ghostwriters to make a quick buck
  • The most incompetent person you will ever have the misfortune to meet
  • Stark, raving mad

Which is it?  What do you think of ghostwriters?  Have a story to share in the comments below?

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by David


Grab The Bookmarketer For Your Site

What writing services do people want?

Tuesday, October 4th, 2011

Every now and then, I get asked this question: “What do people want written?” And I usually answer that people come to us for a lot of biographies and fiction manuscripts. But is that the most accurate answer?

I decided to do some number-crunching. And I cam up with three sets of data. First, here are the types of services people seek…

 

As you can see, biographies are the most popular project people seek.  Everybody has a story to tell.  Yes, most “biographies” are in fact autobiographies.

There are a lot of people who come to us with manuscripts – including websites and marketing materials, but mostly books – to edit.  These include biographies, as well as every other genre.

The three other popular genres are business manuscripts, online writing and fiction manuscripts.

 

Breaking it down a different way, 46 percent of people come looking for some form of book to be written.  Twenty percent of people seek some form of editing and 12 percent seek copy for use online.  Everything else is pretty minor.

Breaking down the books into the various types, you can see just how important biographies are – how many people have a story to tell.

 

If you have a story to tell or a book you want to help promote your business or career, we’ll be happy to help you.

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by David


Grab The Bookmarketer For Your Site

Dead end ghostwriting projects

Thursday, September 11th, 2008

In a recent post on how even ghost writers need to eat, I mentioned that:

In fact,  if the insurance companies had access to my statistics, it would be justifiable cause for them to cancel your insurance right now on the spot, as well as the insurance of everybody related to you. 

I feel that I should expand on this a little.  So far this year, we have had four books writing projects that have hit dead ends for various reasons…

  1. Divorce
  2. Bankruptcy
  3. Indecision (Does he really want to proceed with the book?)
  4. Inertia (To be fair, this one has stopped a few times and with a lot of prodding we have been able to get it back on the rails, which hopefully we will be able to do again).

2008 has been a fortunate year.  No clients have passed away part way through.  None have gone missing in action, disappearing into thin air without a trace. 

However, some almost-clients have disappeared.  We’ve entered into discussions, chosen the best writer for their project, put them in contact with the writer, negotiated the contract and then, POOF! nothing more.  In fact, there are several contracts that have never been signed sitting on our computers.  One of them was an MIA from 2007 who has returned and we are very hopeful to begin work on his project within the next month, because he really has a fascinating concept.

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by David


Grab The Bookmarketer For Your Site

Ghost writers need to eat, too!

Friday, August 29th, 2008

Every week or so, a potential client asks me whether one of our writers would be willing to work on spec, to accept payment when the book gets published, to work as a partner, or some other euphemism for assuming the risk of the client’s project.

For anyone considering asking me this question, here are my top reasons why this makes about as much sense as investing in the moat-digging business:

  1. The writer is your supplier.   Would you ask a plumber, landscape architect and roofer to accept payment on when — and if — your house sells?
  2. Asking a supplier to forego payment in the hopes of making a bigger ROI when you publish is essentially asking them to invest in your idea for a book.  These are writers we are talking about.  They have dozens of their own ideas they would rather invest in.
  3. It takes time for a book to get published.  Unless you happen to be a former president or major league MVP, your writer could starve while waiting for you to publish.
  4. The reality is that most books will never see the light of day.  What?  Does the writing suck?  Not with our writers!  Does the idea suck?  Actually, almost everybody who comes through the door with the greatest idea ever…has a pretty good idea for a book.  Maybe not the greatest idea ever, because the Bible and The Hitchhikers Guide to the Galaxy have already been written, but nevertheless the ideas are pretty good.  But it takes perseverance to keep knocking on doors, like the folks at Chicken Soup for the Soul did, year after year until finally a publisher agrees to give it a go.  And our writers don’t feel like gambling a couple months of pay that a client might just be the rare gem able and willing to do that.
  5. Believe it or not, life gets in the way.  Clients disappear all the time.  Seemingly reliable clients.  It’s really amazing how often people who decide to write a book get stricken by disease, get surprised by divorce, lose a very close relative or simple vanish without a trace (Yes, this has happened several times!).*  In fact,  if the insurance companies had access to my statistics, it would be justifiable cause for them to cancel your insurance right now on the spot, as well as the insurance of everybody related to you.  Your writer doesn’t want to do a month of work for you and hope you’ll stick around, ignoring everything else in your life.
  6. If you are writing a book hoping to sell it, you are undertaking a business venture.  Every business venture requires start-up capital.  Even a hot dog stand.  What makes this business venture so attractive is that $10,000 or $20,000 is peanuts.  You won’t get a fast food franchise for those pennies.
  7. Our writers are professionals, not part-time college students looking to puff up their CVs.  Please treat them like professionals.

There probably are many other reasons why our writers don’t want to work for free, hoping that at some point in the future they might get paid.  I fact, I suspect that when they read this post, I might get a few more ideas.  And I might add them here. 

* One client who vanished into thin air, a really nice gentleman, popped up again eight months later.  A car crash, a marital breakdown, a move to a new city…and he was ready to start up again.  But most MIA clients never turn up again.

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by David


Grab The Bookmarketer For Your Site

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