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Archive for the ‘personalized search’ Category

Google Lets Evil People Block Your Domain

Thursday, February 17th, 2011

Yeah, I thought that title would grab you.  Google announced a new extension to its Chrome browser, an extension that could truly rock the SEO World.  The extension does two things:

  1. It enables searchers to block domains from search results.
  2. It tells Google what domains have just been blocked.

chromeSays Google anti-spam spokesman Matt Cutts, ” If installed, the extension also sends blocked site information to Google, and we will study the resulting feedback and explore using it as a potential ranking signal for our search results.”

This blog post will tell you exactly how to preserve and enhance your search engine rankings in a world where users can send explicit feedback (this Chrome extension is neither the first tool for explicit feedback, nor will it be the last; but it might just be the most powerful, so far).

I should make it clear that I was always a big believer is both explicit and implicit user feedback.  The search engines would be fools not to pay attention to which sites please their visitors when serving up sites to new searchers.

It was just over two years ago that I released Sticky SEO, essentially detailing how you can keep more visitors longer on your website, going deeper into the site.  For the most part, this means pleasing more visitors even more than you already do, since that is what Google looks for.

So what do you do with this Chrome extension?  Well, you want to please your visitors so that they don’t swear, curse and block your domain.

PROBLEM # 1: FREE LOADERS

Searching for free tattoos?  Probably not.
Searching for free tattoos?
Probably not.

There are a lot of people searching for free stuff on the Internet.  You don’t give your stuff away free, but the “free loaders” show up at your website.  “What?  They want a million bucks to dig a hole to China?  I want someone to do it for free.  Bloody rip-off scammers.  Block, block, block.”

There are probably not too many people searching for “dig a hole to China” and expecting free service.  Nor are there many people expecting to get new shoes for free.  Nor gourmet coffee or gift baskets.  Nor metal buildings or intercontinental pipeline installation.  Not even free tattoos or body piercing. But there many niches that include freebie searchers,  for example…

  • website templates
  • resume help
  • music downloads
  • ringtones
  • online games
  • learn Spanish

How do you make sure that people searching for freebies don’t block your website when they discover that you are one of those evil profit-seeking cannibals who wants to feed your family?  You give them what they want, of course.  You add something free to your site.  You give them a free option, or you link to a free option.  Somehow, you make sure you please them.  Remember what your mother said?  “You can never go wrong being nice to someone.”  Well, she should have said that.

PROBLEM # 2: GENERALISTS

Let’s say you sell a very specific item or service that is part of a bigger niche, but people don’t search all that specifically.  In Sticky SEO, on page 14 (until I eventually get around to updating it), I tell the tale of a client who wanted to revamp its website back in 2006.  They sold commercial fitness equipment, but their clients would search just for “fitness equipment”.  The problem was that ten times as many people looking for home gyms also searched for “fitness equipment”.

Life would be easy if people searched for “home fitness equipment”  or “commercial fitness equipment”, but life wasn’t meant to be easy.  What would they do about all this traffic from generalist searchers?

Please them, of course.  Remember what your mother said?  “You can never go wrong being nice to someone.”  Like I said, she should have said that…especially if she knew Google was going to give all those people an easy way to block your domain and tell Google your site sucks.

How to please those generalists?  No point in reprinting page 14 here.  You can read it for yourself.  (Hey, it’s a free download.  Did you think this was a sneaky sales pitch or something?)

Your evil competition wants to eat you.

Evil competitors want Google to eat you.

PROBLEM # 3: EVILDOERS

Yes, the world is an evil place if you look at it right.  Google’s motto is “Do no evil” (or something like that.  But they never said anything about not arming your competition to do evil, did they?  How much do you want to bet that across the Internet’s freelancer markets there will be an SEO arms trade: “100 domain blocks for $15 – from separate IPs in over 20 countries”?  Maybe for $25, who knows?

So how do you deal with that?  No inbound link is supposed to hurt your rankings, so that your competition can’t spam you out of the search results.  But what if a coordinated group of offshore outsourcing in China and India and Greenland gang up on you?

Sorry, I don’t have an answer for you on this one.  But I am sure Matt Cutts will be asked about it sooner or later, and maybe he will have an answer.  Hopefully.

 


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Sticky SEO on Webmaster Radio

Thursday, December 18th, 2008

Earlier today I was on Webmaster Radio talking about Sticky SEO. You can listen here:

Show: SEO 101



 

 


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Microsoft Surface

Friday, June 22nd, 2007

Get ready for a brand-new wave of computing, and yes, this will affect how we market over the Internet.  Microsoft is letting people know that it is ready to move forward on a computer screen that looks like a coffee table…but more importantly, where you can move objects and images around like pieces of paper on the surface, plus manipulate them (rotate, enlarge, merge, etc.)  Watch the Microsoft Surface: Hands-on First Look video.

It’s a very small leap before web programmers will be designing websites with elements that can be manipulated in this fashion.  For instance, if you like this blog post, you might wish to place it in a collage or flip-folder on your coffee table along with my other posts that you really like.  Or you might want to rotate it to be read by your business partner sitting on the other side of the table.  Or you might want to zap it (through no specific connection) onto a portable digital storage to bring it along with you, without having to copy and paste and save with a new filename.

From an SEO perspective, we might have to start considering that a web page might not be the same to everybody viewing.  Already there are ways to filter our most ads, most pop-ups and all images.  But people could set criteria for what they do and do not want to see, and SEO might be about how to reach the most number or the most targeted of visitors to the website.

 


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A brand-new SEO scam

Friday, March 9th, 2007

This SEO scam is so new that it hasn’t even begun yet, at least not to my knowledge.  I don’t want to give SEO scammers ideas, but I am 100% certain that this is coming and that there will be many, many, many (did I mention “many”?) unsuspecting webmasters who will fall for it, so let’s for once get the warnings about the scam out there before it begins. 

Google’s new personalized search has already begun, and within months it will start to skew Google’s rankings in two ways.  

First, data Google gathers about how people are searching will certainly start to be factored into the general algorithm.  This means that on-page relevancy and inbound links will have to share the stage with such factors as click-through rates, click-back rates (back to Google from the site), length of visit, number of pages viewed, repeat visits, etc.  In other words, Google will be better able to measure “good” content from trash.  

A whole industry will sprout up to help webmasters take advantage of this, much of it black hat (like click fraud, perhaps?), some white hat, mostly to create more “sticky” content, improve click-through rates and encourage people to “vote” in some way for the site. On the white hat side, TheBookmarketer can help you move ahead right away, as I reported in this post on how to use social bookmarking to a website’s advantage

Second, the data it collects from each individual will be used to present more personalized results to that individual.  Exactly how this will work remains to be seen, as there are many ways that Google has hinted it can factor the information into a person’s individual results.  But one thing is for certain…as soon as SEO scammers get a sense of some of the factors that affect personalized results, the scamming will begin.  Here is exactly what the scammers will do:  

1. The scammer will tell the website owner to sign up for a Google account.  

2. The scammer will tell the webmaster to “visit your website every day” or “visit at least ten pages of your site in succession every day” or “Google bookmark your website” or “do the following ten searches and click on your site from the rankings every day”.  The precise instructions will depend on the factors that most influence personal search.  

3. The scammer will promise that the website owner will see his site move up in the rankings.  And he will see it move up in the rankings.  But only on his computer using his personalized search.  Even if his website shows up as #1 for “broken glass”, none of the broken-glass-buying market might even see his site in their results. 

This scam won’t fool everybody.  It is most likely to work on the little guy, who operates from one computer and would not think to compare results.  It might not work forever, but what scammer will stick around to argue the finer points once he’s sucked the money out of an unsuspecting website owner’s pockets? 

Google will surely take steps to reduce this in order to protect the integrity of its results (remember the searcher is whom Google must please), but like every game of locks and lock-pickers, there will be plenty of scams flying under Google’s radar or keeping one step ahead. 

The best protection a webmaster has against this sort of scam is to include mention of it in passing in every article posted on the Internet about personal search.  Hopefully not too many webmasters will miss it before hiring an SEO scammer.  And that’s why today I am outing the scammers before they even start!

 


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